Frequently Asked
Questions
About Quotes and Pricing
Answer: The best way is to fill out our detailed online form. We’ll analyze your needs and contact you with a personalized quote. As a family business, negotiation is direct and flexible!
Answer: Yes! Our quotes are completely free and without any obligation.
Answer: The price varies according to the size of your home (number of bedrooms/bathrooms, square footage), the type of cleaning desired (residential, deep, post-construction, etc.), frequency, and any specific needs you may have. Our goal is to offer a fair and transparent price.
Answer: Yes, we generally offer more favorable prices for clients with weekly, bi-weekly, or monthly cleaning plans. Mention your desired frequency when requesting a quote.
About Services
Answer: We offer a variety of services, including Residential Cleaning (regular), Deep Cleaning, Move In/Out Cleaning, Light Commercial Cleaning, Post-Construction Cleaning, Kitchen Sanitizing, and Bathroom Cleaning. We also create Customized Plans.
Answer: Our standard residential cleaning generally includes dusting surfaces, cleaning floors (vacuum/sweep/mop), cleaning bathrooms (toilet, sink, shower/bathtub, mirrors), cleaning the kitchen (countertops, sink, exterior of appliances), and emptying trash bins. We can customize the list according to your needs.
Answer: We generally bring our own high-quality products and equipment. However, if you have any specific preferences or products you’d like us to use (e.g., eco-friendly or for allergies), please let us know.
Answer: Interior window cleaning can be included in some services (such as deep cleaning or move-in/out) or added as an extra. Please specify if you need this service.
Answer: We vacuum carpets as part of regular cleaning. For deep carpet cleaning (washing), we recommend specialized companies, but we can coordinate if necessary.
About Scheduling and Access
About Scheduling and Access
Answer: After approving the quote, we’ll arrange the best date and time for you. We try to be as flexible as possible.
Answer: Not necessarily. Many clients provide us with a key or access code. You can choose what is most convenient and secure for you. We are completely trustworthy.
Answer: The duration depends on the size of the house and the type of service. We’ll give you a time estimate along with the quote.
Answer: We ask that you notify us at least 24-48 hours in advance if you need to reschedule or cancel. We understand that unforeseen events happen, and we’ll try to find a new date.
About Safety and Trust
Answer: It will always be Lisa and her team of trained collaborators. We guarantee qualified and reliable professionals in every service, maintaining the quality standard of Lisa Cleaning Service.
Other Questions
Answer: We primarily serve San Francisco, Daly City, Pacifica, San Bruno, South San Francisco, San Mateo, Burlingame, and nearby neighborhoods. Contact us if you have questions about your location.
Answer: We offer a 100% satisfaction guarantee. If you’re not satisfied with any aspect, let us know within 24 hours, and we’ll return to correct it at no additional cost.
Still have questions?
Let Lisa Cleaning Services answer your questions with the care and dedication we bring to every home. Reach out today to get the clarity you need for a spotless space!